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Contact the PC World customer care department

PC World offer incredible value for money along with a massive product range. Their strategy of competing against all other retail outlets with a strong price guarantee is a very successful one. The PC World price promise effectively means they will beat all the main competitors on price including such household names as Comet, John Lewis, Argos, Staples and even Tesco. PC World are so confident about their pricing, if you find a PC World product cheaper in any of these stores simply give them a call and not only will they match the price they will beat it by 10% of the difference.

There are some conditions attached to the price promise however. First of all the product offered by the competitor's website must be exactly the same, it must be on their website in stock and ready for delivery immediately AND PC World must have the product in stock, and finally the PC World price promise applies to the product only, it does not include delivery or any other related services, however the price promise does apply even up to 7 days after the purchase.

PC World operate their own delivery service and are proud to be able to deliver your product(s) at a time to suit you, this flexible delivery service means you can choose your delivery in the morning or the evening and even at weekends. The first delivery is made from 7am and last delivery is at 8pm and the drivers will always phone you 30 minutes before they are due to arrive for your convenience. For high tech equipment such as large screen TVs, PC World operate a delivery service with a difference, KNOWHOW. This service not only delivers the product at a convenient time, the product arrives with a team of fully trained TV installers to complete the installation of new TV when delivered to your home. The delivery and installation service cover most of the UK and they will install your new appliance on the day they deliver it.

In addition if you have any electrical equipment you wish to recycle, PC World will collect and recycle your old TV or domestic appliance for free when you have your new product delivered. Alternatively you can bring your old product into any of our PC World or Currys stores or Megastores. Please note that if you are recycling a PC or any other equipment that may have personal data stored on it please remember to removed the data as PC World not carry out any information removal as part of the recycling process.

For peace of mind PC World offer a comprehensive after-care service for products over £150 called the "Whatever Happens Care Plan". This plan covers the product providing peace of mind at a low cost. The service includes unlimited repairs, repair or replacement of faulty products, and PC World will come to you within 2 working days after you place the call, no need to take them to the store for repair. You can also relax in the knowledge that even if the PC World engineers cannot find a fault with your product - they won’t charge you a penny, unlike some competitors who will charge for engineers call out fees.

To contact the PC World customer care department regarding sales, delivery, installation, repair or for any other reason - please click here to call them directly.


Posted on Sunday 1 April 2012 11 AM



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